Hi Lee – I feel your pain. As I waited for my GSD’s flight to arrive and did my research I knew the crate was supposed to be a safe place for the dog and that I should do nothing to make the crate anything but a positive place for my GSD (now 5.5 years old). After his arrival and our integration period, it was time for him to go to the crate. Day 11 – gave the command and he went to the crate like a rockstar. Then day 12 arrived, gave the command for the crate and nothing. Tried walking him to the crate – he wasn’t having it. Stressed and perplexed, I called the breeder and training team the next morning and told them of my problem (didn’t know about RC at that time). I knew I was not supposed to make it a negative experience and what was I to do? I was told that this was an easy fix and would be resolved as soon as we got off the phone. Long story short, it was an easy fix. By the time they got done telling me that going to his crate was not an option and that no matter what, when I gave the crate command – he was going in and that was that. Emboldened by this new found confidence after I got off the phone with them, I gave the command with the full knowledge that he was going in the crate…. and he did. The difference for me was, I knew it was a safe place, I knew he was going in, and therefore the confidence with which I directed him to the crate communicated to him this was not a negotiable – he went in like a rockstar, no problem.
As to the whining and desire to be out with the rest of the pack, it is critical that whining does not precede getting out of the crate. The dog must be calm and quiet before exiting the crate and opening the door does not mean, run free. Opening the door means, the dog waits for the release command and then the dog exits.
Getting there may be a challenge. You may have to work in short periods of time being consistent in not letting the dog out when it is whining. You have to wait for a quiet period and then praise and release the dog so there is no connection between whining and getting out of the crate. As you know the crate is a safe place, and assuming the dog is not sick or needing to relieve itself, there is no need for whining. For me, this was a mindset change. While in the crate I knew he was not sick or injured, should not need to relive himself, therefore I can ignore the whining. I did, it worked.
When your dog is whining in the crate while in the car and you say, “Hey, Hey” those interrupters work to interrupt the dog’s “complaints/protests”. Follow up when the dog calms – mark the desired behavior and you should see more of it and for longer periods of time until one day you forget it was ever an issue. All the best in your journey – when today’s crate behavior is better than yesterday’s you will know you are on the right track.